When Is The Right Time To Open Your Next Fashion Retail Store? Part 2

I know, I know – you’re itching to open your next fashion retail store.

If your next store is store number 3 (or more) – I reckon you must have created a very good store opening process, so I would say go for it.

However, if it’s your second store – BEWARE – there are pitfalls.

Fashion retail store fit out

Many single store owners are tempted to open a second store because the first fashion retail store may not be performing that well and an opportunity arises to have another store in perhaps a better location.

Watch out – not only could this be a money trap, it can be a time trap as well.

I’ve personally met ‘stressed-out’ fashion retailers who try very hard to keep two stores profitable, by cutting staff time and working unrealistic hours, running back and forth between the two retail outlets. What often happens (and I’ve heard this first hand on the telephone from these poor retailers) is that they will finally close one store and be stuck with a big financial loss, excess stock, and excess store fittings. This extra burden puts more pressure on the cash-flow of the remaining store and often the retailer will close that store too, and be out-of-business!

It’s a heart-breaking situation, but unfortunately all too common in the fashion business world.

Here’s how to avoid that situation…

Guidelines for opening your second fashion retail store

Your single store MUST be able to stand on it’s own. That is, the store needs be profitable by being staffed without you being there. That is, your full-time staff member(s) and casuals cover 100% of the store hours. Another way to look at it – could you take three months off and still have an open store when you got back?

If not, please don’t open that second store – you’re not ready yet!

When you open your second store, you’ll need to give it your full attention for perhaps several months – to get everything right so it’s a profitable store too – you can’t be worrying about your original shop.

To have a fashion retail store that is profitable without you requires good marketing systems, good sales systems and good procedures for the staff to follow. Not only will this information make your first store very profitable, it will essentially form the basis of a ‘cookie-cutter’ system which will allow you not only to open a second store, but many others too.

For more information on good fashion marketing take a look at our FREE mini-course (click here).

About the author: I’m Mark Fregnan, founder of Smart Fashion Marketing (Kinetic Media & Marketing) – an Australian consulting business that assists fashion retailers to increase sales and improve business value. Because we have a passion for marketing, our retail business clients enjoy better store and label brand exposure, greater cash-flow and more time off to enjoy the finer things in life!

Retail Shopping Centre Fashion Advertising

Shopping Centre fashion retail advertising

Do you have a retail store located in a shopping centre? If so, I’m sure you’re familiar with the extremely high rent and outgoings bill you receive every month.

Besides the building and services component – a portion of your monthly fee to the shopping centre company also covers centre promotion and advertising. It’s the shopping centre’s role to bring in people so they can charge the retailer a fee for the space. Nothing new with that.

However, it’s actually a good idea to know how much of your annual rent is attributed to receiving store traffic (browsers and customers).

Let say you have a 30m2 store. Figure 1 : Your current shopping centre rent (let’s use $50,000 per annum for simpicity). Figure 2 : The cost of renting a 30m2 office in a street in the back lots of an industrial area (let’s say it costs $15,000 per annum). The difference $35,000, is the annual cost paid for the ‘better’ location (shopping centre v.s. back lots).

Some retailers choose to have a store located in a quieter street location and not in a shopping centre, but in order to create the same revenue, much more money needs to be spent on fashion advertising.

i.e. Shopping Centre = high rent, lower individual store fashion advertising expenses.

Quiet location = lower rent, higher individual store fashion advertising expenses (in order to produce a similar annual revenue).

There is aways that trade-off. Whether one option is better or not for your store really comes down to your level of experience in fashion retailing, your brand and sales system.

About the author: I’m Mark Fregnan, founder of Smart Fashion Marketing (Kinetic Media & Marketing) – an Australian consulting business that assists fashion retailers to increase sales and improve business value. Because we have a passion for marketing, our retail business clients enjoy better store and label brand exposure, greater cash-flow and more time off to enjoy the finer things in life!

Timing Your Fashion Marketing Event

I just got off the phone with one of our retailer clients and I was typing up the action plan for our next marketing event when I realised the timing required for a successful promotion. Here’s a brief list of some of the things we usually need to organise:

  1. The media we plan to use. The answer comes from asking these questions… Who are we promoting the event to? Just to store customers? To new customers? All customers?
  2. The running of the event : staff resources, signage, tables, displays, etc.
  3. Photographs of the fashion apparel, shoes or jewellery we are promoting.
  4. The design of the email and/or print marketing campaign.
  5. The third-party advertising and marketing suppliers (if required). The SMS marketing company, the newspaper company, the flyer distribution company, the mailing house, etc.
  6. The exact timing sequence. When do the adverts appear? When does the mail out need to arrive at the customer’s house? And so on.

Even though the action list items sound like a lot of work, in reality most events are small and don’t require more than 8-10 hours of preparation.

If we assist the retailer with the promotional event then most of the action items are handled by our company – the retailer can then focus on the event itself, without all the extra worry.

About the author: I’m Mark Fregnan, founder of Smart Fashion Marketing (Kinetic Media & Marketing) – an Australian consulting business that assists fashion retailers to increase sales and improve business value. Because we have a passion for marketing, our fashion business clients enjoy better store and label brand exposure, greater cash-flow and more time off to enjoy the finer things in life!